2024 Readers’ Choice Awards Results – Top Casinos Revealed!

Dec 30, 2024 | Gaming News, Property Reviews, Southern Gaming Reviews: Wine, Bourbon, Cigars and things we love!

Get ready to celebrate the best of the best! We’re thrilled to unveil the winners of this year’s Readers’ Choice Awards honoring the top casino properties that have wowed gaming enthusiasts across the region. These casino resorts are world-class destinations, offering unforgettable experiences and setting the gold standard for excellence and the awards are a heartfelt thank-you from both you, the passionate gamers, and all of us at Gaming and Destinations.

Our annual Readers’ Choice Awards highlight the finest gaming options across various regions, helping players of all skill level discover hidden gems and plan their next unforgettable casino adventure. Whether you’re a seasoned high-roller or new to the scene, these winners are sure to inspire your next getaway.

A huge thank-you to everyone who cast their votes and shared their favorites. Dive into this year’s awards and get ready to add some incredible new spots to your must-visit list! Let the gaming adventures begin!

(Check out the awards from each region below.)

Gulf Coast       Tunica       Mid-South       Louisiana       Missouri 

S. Indiana       N. Indiana      Iowa         Michigan       Minnesota      Wisconsin

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Executive Spotlight: LuAnn Pappas: CEO of Scarlet Pearl Casino Resort

Nov 3, 2024 | Features Articles, Gaming News, In this Issue

When it comes to delivering a great casino guest experience, many factors come into play well before the guest ever steps foot onto the property. From the moment they go to the website or call for a reservation, there are perceptions and opinions that will go into determining if their visit was positive or not. When it comes to determining what makes guests happy, it takes a full team from player development and guest services to food and beverage and entertainment to make everything flow smooth and keep the guests smiling, all orchestrated by the management at the property. Many of the leaders in the industry have earned their way to the top through years of various roles and responsibilities that helped them sharpen their skills to be qualified to get the most from their team and deliver the ultimate experience for their guests.

One of the icons of the industry who always seems to work with her team to deliver the best for her guests is LuAnn Pappas, CEO of Scarlet Pearl Casino Resort in D’Iberville, Mississippi. She has blazed her trail for 39 years and doesn’t appear to be slowing down anytime soon.

We recently caught up with her to hear more about her career, management philosophy and some of the trends in the industry over the years.

Listen to the full-interview below:

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G&D Executive Spotlight: Ryan O’Brien – Grand Casino Hinckley & Mille Lacs

Oct 30, 2024 | Features Articles, Gaming News, In this Issue, What's it Like?

If you haven’t been to Grand Casino Mille Lacs and Grand Casino Hinckley in Minnesota recently, now is a great time for a return visit. Both offer vibrant gaming experiences, upscale accommodations, delectable dining options, awesome amenities, world-class entertainment, luxurious spas great golf and more. So when we heard about a recent multi-million dollar renovation to enhance the guest rooms and other property amenities, we had to get the scoop on what’s new, what’s the same and why players will love it. We caught up with Guest Experience Director, Ryan O’Brien, who shares some insight on how he ensures great player experiences and looks forward to welcoming guests.

Listen to the interview:

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